Cancelling a SWO

 

Content was last updated in 06.22.06-00

Revision History

 

Cancelling the SWO created for an Asset sets the Asset status back to 'In' and its availability appropriately.

You can cancel a SWO, ONLY when the status is in Estimated, Scheduled and Open. However there will be no changes in Asset's Status and its Availability — If you cancel a SWO when its in Estimate status.

 

Below table presents you the Asset's Status and its Availability based on the SWO status transitions.

Table 1.0: When the Cancelled SWO has a Serial Asset

Service Work Order Status

Asset Status and its Availability

Asset Status

Service Status

Item's Availability

Total stock details

Serial Qty Availability bar

EUV/ AUV/ APV Window

Estimate

In

Normal

Displays the total available stock

Displays total available (Off Rent) stock.

Repair bar is not displayed

No SWO bar displayed

Scheduled

In

Pending Service

Reduces the Availability from Scheduled Date to eternal

Updates the Repair quantity

Repair bar displayed from Scheduled Date to eternal

Displays the SWO bar from Scheduled Date to eternal

Open

Repair

In Service

Availability is blocked based on the Start Date to Due date

Updates the Repair quantity

Repair bar displayed from Start to Due date of SWO

Displays the SWO bar from

Start Date to Due date

Cancelled

In

Normal

Displays available stock

Displays total available (OffRent) stock. Repair quantity is not displayed

Repair bar is not displayed

No SWO bar displayed

 

Below table presents you the Non serial item's Availability based one the SWO status transitions.

Table 2.0: When the Cancelled SWO has a Non serial item

Service Work Order Status

Non Serial Item's Availability details

Item's Availability

Total stock details

EUV Window

Estimate

Displays available stock

Displays total available (Off Rent) stock

No SWO bar displayed

Scheduled

Reduces the Availability from Scheduled Date to eternal

Updates the Repair quantity

Displays the SWO bar from Scheduled Date to eternal

Open

Availability is blocked based on the Start to Due date

Updated Repair quantity remain same

Displays the SWO bar from Start Date to Due date

Cancelled

Displays available stock

Removes the Repair quantity

No SWO bar displayed